Product Repair

BTECH Radios Warranty & Returns

Warranty Coverage

Our radios and accessories include a 1-Year Warranty from the date of purchase.

Proof of Purchase
  • Retain a copy of your original purchase receipt.
  • For Amazon orders, the receipt must state “Sold by BaoFeng Tech”. We only process warranty and return claims for items bought through our official storefronts and authorized dealers.
Submit an RMA Request
  • Use the form on this page to request a Return Merchandise Authorization (RMA) for repair or return.
  • Once issued, your RMA is valid for 30 days. Please ship your item(s) within that period.

For complete details on returns, warranties, and refunds, please review our full Returns, Warranty, and Refunds Policy or contact our support team. Thank you for choosing BTECH!

Request an RMA

Date of Purchased

Attach a Copy of your Purchase Receipt (.JPG/.PNG/.PDF/.DOC)

Select "Yes" to confirm the Receipt Shows it was Sold By BaoFeng Tech