BTECH Radios Warranty and Product Repair Guidelines
Your Warranty Coverage
- All BaoFeng Radios and Accessories are covered by a 1-Year Warranty from the date of purchase.
Steps for Requesting a Product Repair or Return
- Proof of Purchase: Retain a copy of your original purchase receipt.
- Purchase Verification: Ensure the receipt indicates "Sold by BaoFeng Tech". We process claims only for items purchased through our official storefronts.
- Submit an RMA Request: Use the form on this page to request a Return Merchandise Authorization (RMA) for either repair or return.
- RMA Validity: An RMA is valid for 30 days from its issue date.
For detailed information on our policies, please read our full Returns, Warranty, and Refunds Policy.